Need Help with WordTale?

We're here to help you and your child get the most out of WordTale's vocabulary learning experience.

What is WordTale?

WordTale helps parents and teachers explain English words to children in simple, age-appropriate language using AI-powered explanations.

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Scan Words

Point your camera at words in books, worksheets, or signs to get instant explanations.

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Type Words

Manually type any word to get age-appropriate explanations tailored to your child's level.

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Age-Appropriate

Customizable explanations for children aged 3-16, with complexity that grows with your child.

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Interactive Learning

Tap any word in explanations to learn more - creating a fun, recursive learning experience.

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Word History

Keep track of all previously looked up words for easy review and reinforcement.

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Child-Friendly Design

Colorful interface with large touch targets and clear typography designed for small fingers.

Support & Help

Find answers to common questions and get the help you need.

๐Ÿ“ฑ Getting Started

  • โ€ขDownload WordTale from the App Store
  • โ€ขGrant camera permission when prompted
  • โ€ขChoose your child's age for appropriate explanations
  • โ€ขStart scanning or typing words!

๐Ÿ” Using the App

  • โ€ขScan Mode: Point camera at printed words
  • โ€ขType Mode: Manually enter any word
  • โ€ขInteractive: Tap words in explanations to learn more
  • โ€ขHistory: Review previously looked up words

๐Ÿ’Ž Premium Features

  • โ€ขFree Tier: 5 explanations per day, 20 words in history
  • โ€ขPremium: Unlimited explanations and history storage
  • โ€ขUpgrade anytime through the app settings

๐Ÿ”ง Troubleshooting

  • โ€ขCamera not working: Check app permissions in Settings
  • โ€ขWord not recognized: Try typing the word manually
  • โ€ขApp crashes: Restart the app or reinstall
  • โ€ขSlow performance: Close other apps and try again

Contact Us

Can't find what you're looking for? We're here to help!

๐Ÿ“งEmail Support

For technical issues, feature requests, or general questions:

[email protected]

๐Ÿ›Bug Reports

Found a bug? Help us improve by reporting it:

[email protected]

๐Ÿ’กFeature Requests

Have ideas for new features? We'd love to hear them:

[email protected]

๐Ÿ“ฑApp Store Reviews

Love WordTale? Leave us a review on the App Store!

Rate WordTale

Frequently Asked Questions

What age range is WordTale designed for?

WordTale is designed for children aged 3-16, with explanations that automatically adjust to your child's age and reading level.

How accurate are the word explanations?

Our AI-powered explanations are designed to be child-friendly while maintaining accuracy. They're simplified but educationally sound.

Can I use WordTale without an internet connection?

WordTale requires an internet connection to generate explanations, but your word history is stored locally on your device.

Is WordTale safe for children?

Yes! WordTale is designed with child safety in mind. We don't collect personal information from children and all content is age-appropriate.

How do I cancel my premium subscription?

You can manage your subscription through your device's App Store settings or contact Apple Support directly.

What languages does WordTale support?

Currently, WordTale focuses on English vocabulary. We're working on adding support for additional languages in future updates.